Feature
AI report generation from your customer feedback
Raw feedback is noise. FU-YA's AI turns it into a clear, readable report that tells you what to fix and what to celebrate.
The problem with raw feedback
Collecting feedback is the easy part. The hard part is that after two months you have 400 rows in a table, and nobody has time to read them. So the data sits there, and the business keeps making the same mistake it has been making since March.
FU-YA's AI reads all of it for you. Not a word cloud, not a star average — an actual written analysis of what your customers are telling you, in language you can act on immediately.
What the AI actually tells you
The AI works across your real feedback data — the ratings, the comments, the tags, the branches, the dates. It is not generating generic business advice; it is reading your customers.
- The recurring themes behind your low ratings, not just the count
- What your happiest customers consistently praise — so you protect it
- Which branch, day or time window is dragging your score down
- Specific, concrete suggestions for what to improve next
- Trends over time — is the thing you fixed last month actually fixed?
Ask it questions in your own words
Alongside the generated reports, FU-YA includes an AI assistant you can simply talk to. Ask 'why did ratings drop last week?' or 'what are people saying about delivery speed?' and get an answer grounded in your own feedback.
Your API key and your data stay on the server. The AI is proxied through the FU-YA backend — your customer data is never exposed to the browser or handed to a third-party dashboard.
Reports across every timeframe
Different decisions need different windows. A daily report tells you what happened yesterday. A yearly report tells you whether the business is actually improving.
FU-YA gives you both, plus everything in between, from the same feedback stream.
- Today's reviews — what just happened
- Monthly review — the operational picture
- Yearly review — the strategic picture
- Bad reviews and bad ratings, isolated so nothing gets missed
- Advanced analysis and improvement suggestions
Questions
Frequently asked
Which AI does FU-YA use?
FU-YA uses Google's Gemini models, proxied through the FU-YA backend so your API key and customer data never reach the browser.
Does the AI read my actual customer data?
Yes — that is the point. Reports are generated from your real feedback entries, ratings, tags and branches, not from generic templates.
Can I ask the AI my own questions?
Yes. The built-in assistant answers questions about your feedback in plain language, so you do not need to know how to build a report.
Keep reading
More of what FU-YA does
Customer feedback collection
Your main goal covered — collect real feedback from people who actually visited your business.
Read moreDaily feedback updates
Stay updated every day. No waiting for month-end surveys — improve while the experience is fresh.
Read moreCustomer data for growth
With permission, store emails and details so you can reconnect, remarket, and grow sales ethically.
Read moreTry it free for 7 days
Put FU-YA on a tablet and see what your customers actually think — no card required to start.