How it works · Step 04
Step 4 — You get reviews, data and AI reports
Everything lands in your dashboard, gets analysed by AI, and arrives in your inbox on the schedule you choose.
One submission, three assets
Every time a customer taps submit, you gain three separate things — and most feedback tools only give you the first one.
- A review — what they thought, scored and searchable
- A customer record — who they are, with visit count and loyalty points
- A data point — feeding the AI reports and your branch trends
The dashboard, cut the way owners actually think
You rarely want 'all feedback'. You want today's problems, this month's trend, and the bad ratings you have not dealt with yet.
So the dashboard is organised around those questions rather than around a database table.
- Today's reviews, monthly review and yearly review
- Bad reviews and bad ratings, isolated for action
- Happy and unhappy customers, separated
- Rating dashboard and leaderboard
- Link analytics — which review links people actually click
- Advanced analysis, improvement and suggestions
The AI does the reading for you
Nobody has time to read 400 comments. The AI reads all of them, finds the patterns, and writes it up in plain language — what is wrong, what is working, what to do next.
You can also just ask it questions directly, in your own words, about your own data.
And it comes to you
The report does not wait for you to log in. Set a schedule once — daily, weekly or monthly, at the hour you choose — and it arrives by email automatically.
That is the loop closed: a customer walks in, taps a tablet, walks out with a thank-you email, and you wake up to a report telling you exactly what your business did right and wrong yesterday.
Questions
Frequently asked
What do I actually see after a customer submits?
The review appears in your dashboard, a customer record is created or updated with visit count and points, and the data feeds your AI reports and branch trends.
Can I see performance per branch?
Yes. Every entry is tagged to its branch, so you can compare locations directly. Branch staff see only their own branch.
Do reports arrive automatically?
Yes — daily, weekly or monthly at your chosen hour, sent by email without you logging in.
Keep reading
More of what FU-YA does
Open FU-YA on a tablet
Run it in your restaurant, office, clinic, salon, or shop — any place customers visit.
Read morePlace it on a 360° stand
Mount the tablet on a POS / 360-degree stand, leave it at the counter, and let customers use it freely.
Read moreCustomer shares feedback
They fill basic details and submit honest feedback in seconds — no staff chasing reviews.
Read moreTry it free for 7 days
Put FU-YA on a tablet and see what your customers actually think — no card required to start.